Portable Dvd Player With Swivel Screen Portable DVD Player Trouble?

Portable DVD Player Trouble? - portable dvd player with swivel screen

I have a Polaroid Portable DVD Player with swivel screen. The model number is PDM 0723rd This does not turn on, no matter what I do. He was charged and the charger does not light up but ignite! I called support for help, but we want to buy a new one! Please help!